ANSWERS TO COMMON QUESTIONS
48hr cancelation for all nail services -
You will be charged for your service if you cancel within 48hrs of your appointment time. There is no charge if you cancel with more than 48hrs notice (you can cancel online if you are within these cancelation parameters). Please understand it is because you have reserved a block of time that will be hard to fill on last minute notice. Emergency exceptions can be made on a case by case basis.
If you arrive tardy to your appointment, it is understandable and sometimes unavoidable, however, please be mindful that the service will go according to time left. For example, if you book a More Than Basic Manicure appointment and you are 20 mins late, you will still pay for what was booked but may receive a Basic Nail Art service. This will vary by situation and service. Please always communicate with me.
A credit card is required to schedule your appointment. Your card will only automatically be charged in the event of a no-show or late cancelation.
Nail Art -
If you are requesting specific nail art, it is always encouraged that you share the inspiration or look before your appointment so we maximize our time together during service. Having an idea on colors also ensures we stay as on time as possible during your appointment. Inspiration can be anything from art, fashion, patterns to coordinate with your occasion, vacation and so much more!
Gel Removal -
If you have gel removal and do not reserve gel removal time, this may cut into your overall appointment. Your appointment will be charged according to what you reserved even if the gel removal cuts into nail art time. You will have an add-on option for gel removal in the appointment booking process. Make sure to select!
If your gel manicure was applied by Notable Nails, it is easier to ensure a smooth removal process because I am familiar with the products and methods I use. Therefore, I waive the removal cost of $15 at time of checkout.
If you arrive with a gel manicure from another manicurist, there is a fee as it is hard to gauge the timing needed to properly remove without damaging your natural nails as I am not familiar with the products used. As well, my products are being used to remove someone else's work. If you'd like to avoid the fee, please arrive with no gel polish.
It is not recommended that gel manicures stay on your nails longer than 3 weeks no matter if they are still intact. Your outgrowth and nail maintenance is important to keep up on a routine basis.
Do not peel off your gel polish! This could compromise the health of your natural nails by unevenly ripping off layers of your actual nail. Over time, this could cause your nail plate to thin, your nails to crack, and could ultimately affect how polish wears on your nails and potentially cause pain under the LED light when applying gel polish to damaged nails.
Sanitization has always been taken seriously and the practice of ensuring the implements used on you are safe has always been done and will continue.
Notable Nails will now strictly use one new nail file per client. However, in an effort to not be wasteful by using everything disposable once, a bag with your nail file will be kept at the studio until it’s time to replace. This will still ensure that the nail file was only used on you. Buffers, woodsticks and the like were always one time use on each client and this will continue.
In case you are wondering, there are disinfectable nail files and I would use and sanitize these before.
Washing of hands was always a thing, now more frequently.
Wear your mask. It's the new accessory you can't leave home without!
It is requested that everyone use their better judgment and make every effort to keep you, me and our families as safe as possible. If you have been exposed to large groups of people not taking safety precautions, or come in close contact with anyone at risk, please do not book a nail appointment or if you already did, cancel in ample time where possible. Quarantine is still a thing!
From now, until further notice, only one person per appointment is allowed in the studio.
No children or guests allowed to come with you.